Suspect a computer virus infection? Here’s what to do

Infected computers can compromise your company’s security, corrupt files and steal its data.

Constant crashes, slow performance, frequent error messages, unusual email activity and changes to security settings can all potentially indicate a virus has taken root on your device. Read on for some best practices to resolve issues arising from an infection.

Conduct antivirus scans

Businesses should scan their office computers regularly using up-to-date and professional antivirus software. This can detect but also remove any malicious software present and can help resolve technical problems like unexpected system crashes and slow PC performance.

Get an antivirus update

To combat threats from computer viruses and other information technology issues, antivirus software developers continuously fix errors and security vulnerabilities and release them to users as updates. As a result, it is imperative that enterprises update their antivirus software immediately to benefit from the protection they provide against threats.

Perform a system restore

In more severe cases, it can help to restore a device’s system to the point before a suspected infection took place. However, this is considered a riskier solution, as it can also reverse other adjustments made to the computer’s system. It is always advisable to consult a professional IT engineer before attempting a system restore.

Seeking professional help

While there are signs that might suggest a computer is experiencing an infection, for unqualified IT users, accurate diagnosis is often difficult. For instance, slow performance and system crashes may be caused by outdated hardware and software.

For expert help, contact us now at 127 Solutions and benefit from our support packages that include enterprise-grade antivirus you can trust.