Business benefits of a hosted phone system

In 2025, many UK companies are opting for a hosted phone system. Instead of using traditional telephone lines, calls are sent via the internet and convert your voice into a digital signal transmitted via IP telephony. Here, we explore some of the advantages firms experience using a hosted phone system.

Lower costs

Hosted phone lines are often selected for affordability. There are fewer upfront set up fees, and hosted solutions enjoy reduced call costs.

They can also cost around 50 per cent less to run than a traditional phone line. There are also no repair and monthly maintenance costs, as the service provider you choose is responsible for any software, hardware and system upgrades.

Improved security

If you use dedicated hosting, calls made via a hosted phone solution are more secure than traditional telephony. A high-quality service provider will provide robust security, but also have disaster recovery procedures in position so you can maintain business continuity.

Adaptability

A hosted phone system allows for an unlimited number of phones. With a few simple clicks, you can remove or add extensions and lines, whether you need to scale your company up or down at a moment’s notice.

Increased professionalism

Users of cloud-based phones systems have greater control. If there is internet access, systems can be interacted with 24 hours a day, from anywhere in the world. Additionally, company owners can answer every call their business receives, as hosted systems make it simple to divert or redirect calls, creating a professional impression.

At 127 Solutions, our team can provide your firm with a high-quality hosted phone system involving no high monthly costs for maintenance. Connect with us today to reap the business benefits.