Regardless of whether firms in the northwest are focused on making goods or providing qualified services like accounting, using the latest technology is critical to keep competitive. From streamlining services through automation to speeding up processes with quick connections and effective apps, technology can enhance operations – but to work optimally and securely, it requires maintenance.
We understand that companies come in all shapes and sizes, and that people play an important part in their success.
Different small to medium enterprises (SMEs) have varying attitudes to IT, and may have a dedicated in-house team, or a designated person of responsibility. As a result, we tailor the IT support we offer with different packages, so you can access as little or as much help as you need.
Retaining external IT support has many benefits. It can help firms avoid the hassle of hiring, lower operational cost and provide access to a wider set of IT skills.
Companies can also focus on their business with peace of mind, knowing their systems and software are being properly managed, and that help is instantly available when a technical issue arises.
North West IT support services will vary between packages, but our standard package includes support for all your computer and telephone systems.
All apps and operating systems are monitored, managed and updated on your behalf, and security patches applied as soon as they are released.
Enterprise-grade antivirus is included, along with free call-out, on-site assistance when an engineer visit is required. We also proactively monitor your company hardware to keep it secure from cyber threats, and can take charge of IT asset management for your firm. This includes an annual review, which informs you when IT solutions are still fit-for purpose or need upgrading or replacing.
At 127 Solutions, we build strong ties with our customers. Along with handling preventative IT maintenance, we can be counted on to quickly identify the root cause of IT issues and deploy a swift resolution.
From our Ellesmere Port base, we are perfectly placed to assist enterprises operating in major northwest cities and their surrounds, and serve many SMEs in the region. Reach out to our team today to discuss the levels of support we can supply.
