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Fully Managed IT Support

When your team lacks technical staff, or you need to know all IT needs are covered, a managed support package is the answer. Fully managed IT support puts the care of your systems, hardware and software in the hands of professional engineers who proactively tend to them on your behalf. It also supplies technical help whenever you need it, ensuring your operation is never impacted by IT issues.

Preventative IT support

Our fully manged solution involves our engineers continuously monitoring your systems, computers and apps for issues.

We make sure you are always using the latest versions of operating systems and software by installing updates as soon as they become available. This includes security patches and inclusive antivirus that keeps your company safeguarded against cyberattacks and scanning for malware threats.

Preventative IT management helps companies avoid larger problems occurring that are expensive and time-consuming to fix.

The full support we offer covers all working models. This means that if you have staff who work at home who need support, we can ensure they can carry out their roles seamlessly and securely access your systems remotely.

Our fully managed IT support also encompasses asset management and a yearly IT review. We’ll assess the hardware and software you use and ensure it is still fit for purpose. This includes keeping licenses in date and maintaining subscriptions.

When new solutions are required to help you achieve your aims, we’ll help you with advice and sourcing the applications and equipment you need.


Emergency IT support

While a proactive approach is always advised, its understood that IT issues can occur that require an immediate resolution.

As a result, we pride ourselves on finding swift solutions for those we serve when an IT problem arises to get them up and running again without delay.

While most issues we can resolve remotely, if on-site support is required, visits have no call out fees through our fully managed option. Our managed service also comes at fixed monthly cost, so you can budget for your IT support in advance.

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Do you need fully managed IT support?

Serving SMEs in the northwest of England and beyond, at 127 Solutions, we supply fully managed IT support that is second to none. To explore our comprehensive support options, talk to our team today.


Providing technical help to SMEs throughout and further afield, our team at 127 Solutions can be counted on to cover your IT support needs. Find out if basic IT support is right for your company by booking a discovery call with us today.

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We aim to respond to requests within 1 hour during our business hours of 08:00-17:30 Monday-Friday

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