Study shows many Britons dissatisfied with broadband speeds

While home broadband users with slow connections struggle to seamlessly stream their favourite shows and games, a poor connection for firms can impact their business and how it operates.

Business broadband must often cope with multiple users sharing bandwidth carrying out various tasks simultaneously, including performing VOIP (Voice over Internet Protocol) calls, researching online and using web-based apps.

Now, a recent study launched by Free Price Compare has shed light on a substantial issue for UK broadband users. Statistics unearthed by the comparison site showed that a total of 41 per cent of British broadband consumers surveyed were dissatisfied with the internet speeds they currently accessed.

The research also found that out of these unhappy users, a total of 35 per cent felt they lacked the knowledge required to find suitable alternatives to their present services to make the move to a new broadband provider.

An assessment of the report findings suggests that a crucial need exists for both business and domestic consumer education, and readily accessible assistance and resources to help them make an informed decision about the broadband solution they use.

CEO for Free Price Compare, Mr Ramani, commented:

‚ÄúReliable internet is no longer a luxury but a necessity. Our mission is to empower consumers by providing them with the tools and information they need to find the best broadband deals, ensuring they receive the high-quality service they deserve.”

The study indicates that the opportunity to enhance broadband customer satisfaction through greater awareness and wider accessibility to multiple is considerable.